Privacy policy

Introduction

YU AND SUN LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Yu & Sun. It applies to our website, yunandsun.store, and its associated subdomains (collectively, our "Service").

We are the data controller for the purposes of the UK GDPR and the Data Protection Act 2018. Our registered office is 2-4 Bedford Road, Great Barford, MK44 3JD Bedford, England, United Kingdom and our company number is 09001851.

Definitions and Key Terms

• Cookie: a small amount of data generated by a website and saved by your web browser, used to identify your browser, provide analytics, and remember information such as your language preference.
• Company: where this policy mentions "Company," "we," "us," or "our," it refers to YU AND SUN LIMITED.
• Personal Data: any information that directly, indirectly, or in connection with other information allows for the identification of a natural person.
• Service: the website yunandsun.store and any services provided through it.
• Third-party service: partners and other third parties that provide data, services, or products through our website.

Information We Collect

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, or fill out a form.

Personal Data

Name · email address · phone number · billing address · shipping address · payment confirmation (full card details are handled by our payment processors and never reach our systems).

Usage Data

Your IP address · browser type and version · pages of our Service that you visit · time and date of your visit · time spent on those pages · other diagnostic data.

Lawful Basis and How We Use Your Information

Purpose	Lawful basis
Fulfilling and delivering your order	Performance of a contract
Processing payments and preventing fraud	Contract / legitimate interests
Handling returns, refunds and warranty claims	Contract / legal obligation
Keeping the site secure	Legitimate interests
Sending marketing you have asked for	Consent
Retaining transaction records for HMRC	Legal obligation

Cookies

We use strictly necessary cookies to operate the basket, checkout and sign-in. All other cookies — functional, analytics and marketing — are set only with your consent, in line with the Privacy and Electronic Communications Regulations. You can change or withdraw consent at any time via the cookie settings on yunandsun.store.

Data Sharing and Disclosure

Third-Party Service Providers

• Shopify International Limited, Victoria Buildings, 2nd Floor, 1–2 Haddington Road, Dublin 4, D04 XN32, Ireland — hosting and store platform
• Royal Mail — delivering your order
• Payment providers — processing payments made by Visa, Mastercard, American Express, PayPal, Klarna, Apple Pay, Google Pay, Shop Pay

By Law or to Protect Rights

We may disclose personal data where required by law, or where necessary to establish, exercise or defend legal claims.

Business Transfers

If we are involved in a merger, acquisition or asset sale, your personal data may be transferred. We will give notice before your data becomes subject to a different privacy policy.

We do not sell your personal data.

Marketing Communications

We only send marketing where you have opted in, or where you have bought from us and we are offering similar products. Every message contains an unsubscribe link and you can opt out at any time at no cost.

International Data Transfers

Where a provider processes data outside the UK, we rely on adequacy regulations or on the International Data Transfer Agreement to keep your data protected to UK standards.

Data Retention

We keep order and transaction records for six years to meet HMRC and accounting requirements. Marketing data is kept until you unsubscribe. Support correspondence is kept for two years.

Your Data Protection Rights

Under the UK GDPR you have the right to access your data, have inaccurate data corrected, have your data erased, restrict or object to processing, receive your data in a portable format, and withdraw consent at any time. To exercise any of these rights, email contact@yunandsun.store. We respond within one month.

Children's Privacy

Our Service is not directed to anyone under 16. We do not knowingly collect personal data from children. If we become aware that we have, we delete it.

Security

Our site uses TLS encryption throughout. Access to personal data is limited to those who need it, and our providers are contractually bound to equivalent standards.

Complaints

If you are unhappy with how we have handled your data, please contact us first at contact@yunandsun.store. You also have the right to complain to the Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF — ico.org.uk.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The version published on yunandsun.store is always the current one.

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